“I want to take the opportunity to compliment you on the outstanding snow operation conducted by your JFK Team in the recent events of December... The American Airlines station operations personnel were very complimentary relating to the performance of the Aero Snow crew. We were very successful and able to operate with a minimum of disruption.”
Joe Daly, American Airlines, Manager, JFK Facilities

“Just wanted to pass on an “Atta Boy” to the DIA snow removal team from our Dispatch office in Chicago. They were very complimentary about your snow removal efforts on day shift of December 23, 2009. Feedback was they did not have to worry about DIA, you kept up with the snow fall, they were able to focus on other bad weather areas in the country. Thank the team from United Airlines.”
Regis Lindsay, Shift Manager, United Airlines

“I would also like to thank everyone for Saturday December 26, 2009 efforts, the efforts from those that were scheduled were heroic, we experienced no departure delays and the arrivals only were slightly pushed back. GREAT JOB.”
Ron Morin, Maintenance Field Group, DIA

“With the wrapping up of the 2008-2009 snow season, I wanted to take the time and thank you and your crew for a job extremely well done. The coordination and communication between our organizations and the Port Authority, has been exemplary. I also want to give the crews operating on the February 3rd snow events a big thumbs-up. They worked with the airline operators and ramp personnel to clear up trouble spots, and most of all worked quickly. I wish I would have jotted down names, so they all get hi-fives. Your crews and yourself have made my job as the LAAMCOs Snow Coordinator very stress free and pleasant to execute, even when I was out of town. Thanks again, and we look forward to having Aero Snow here in LGA.”
Robert Rodriguez, Station Manager, Midwest Airlines, LGA
Snow Coordinator, LAAMCO, LaGuardia

“Please pass along to Tom Aiello of Aero Snow, Frank’s and my appreciation for a ‘job well done’ during the 2008-2009 snow season. Tom’s coordination with our Snow Desk enabled a smooth operation during each of the snow alerts for which Aero Snow was activated.”
Terry Anzalone, Supervisor, Maintenance Planning
Airport Maintenance Services,
PANYNJ, LaGuardia Airport

“I want to take this opportunity to compliment you on the outstanding operation conducted by your JFK Team this past Friday. The American Airlines station operations personnel were very complimentary relating to the performance of the Aero Snow crew. Port Authority operations people commented to me that we had the best ramp area at the airport. This was no small achievement. We were very successful and began back into operation on Saturday without any cancellations. Please compliment Tom Aiello and his entire group for the terrific job they accomplished.”
Joe Daly, American Airlines, Manager, JFK Facilities

“I would like to pass on my sincere appreciation for the exemplary customer service and support your Boston staff provided JetBlue Airways during these last two snow events. Both storms were challenging to say the least, as they were very fast events and high winds, with considerable accumulation. Your crew under the direction of Kevin Buswell, Mike Gifford with the support of John Hogan caused me to receive multiple calls from JetBlue staff, other airlines, and Massport Facilities raving how our gates are by far the best looking snow removal job airport wide.
I am very happy to hear these type of accolades that reflect well on both AERO and JetBlue Airways, but ultimately it was the superb communication throughout the event with Kevin and Mike and the professionalism maintained by your staff and crew under difficult conditions that produce these results.
Please pass on to all your staff that was part of these events my sincere thank you. I look forward to working with AERO in future events.”
Mike O’Brien, Facilities Manager, JetBlue Airways, Boston

“My boss wishes to convey sincere appreciation for your outstanding service during heavy snow last week. We were highly impressed about your services, beyond our expectation. Once again, thank you and happy holiday.”
Sukki Min, CCP, Korean Air, JFK

“I would like to say ‘Thank You’, Tom Aiello, Bill O’Grady, Ralph DiVirgilio and the entire Aero Snow Removal group for an Outstanding Job performed during their snow removal operation on December 19, 2009. The communication between the Airlines and Aero was seamless. The high level of service we have grown accustomed to is critical to make a storm of this nature look easy. We look forward to continuing to work with you and your staff in the future.” “Thank you for a Job Well Done.”
Paul Baldassano, American Airlines, Facility Mntc. Manager, LGA

“I just wanted to take a moment to thank-you for all the new snow equipment here in Chicago. All the new Loaders, Blades and Skidsteers really make a difference in enhancing our performance as Aero Snow Fighters. It proves we are committed to being the best at what we do at Aero Snow in Chicago.
It really makes you feel good when the City asks us to assist them in cleaning areas after our competition could not perform at the same high level as Aero Snow.
We could not have accomplished this without Aero’s commitment to excellence.”
George Laudermith, General Manager, Aero Snow Illinois

Tom,
In our busy day by day activity we all often forget to say a simple thank you to those who help us out during snow events.
While I have been very busy trying to play catch up with all office work as the snow events this past month had me involved on operational issues. I would like to thank your team for all the great work that they have done on snow removal here at LGA.... I would also like to extend my heartfelt thanks for your team as they go over and beyond to assist me when I approach them in cleaning the gate areas and equipment areas to enable my staff to move about while servicing the airlines.
Also one cannot forget the great assistance rendered to my fueling department on our fuel pad. Tom please pass along my sincere thanks to your team for the great job and assistance. It is a pleasure to work with such professionals.

Thank you,
Linda C. Montano,General Manager, LGA, Servisair

On behalf of United Way National Capital Area and its member charities, I would like to express my heartfelt gratitude for your support and participation in the 11th Annual Loudoun Charity Golf Classic. The generosity you have shown the United Way Loudoun regional Council will benefit the Loudoun County Community Impact fund to continue to provide critical social services to individuals and families in need throughout Loudoun county.

In addition, through our own initiatives such as the Fun, Fly, Fit Youth Fitness Movement, Child Wellness initiative and Affordable Housing Initiative, we are working to ensure that individuals and families achieve their utmost potential through education, income stability and healthy lives.

Again, we appreciate your support - when we all come together, our community impact is all the greater. thank you for  exemplifying what it means to 'Live united", and  we look forward to all that we will accomplish in the immediate future.

See you at next year's Golf Classic!

WILLIAM A. HANBURY, PRESIDENT & CEO, THE UNITED WAY